Frequently Asked Questions
Everything you need to know about fixing your home appliances and fixtures.
Are your replacement parts genuine OEM products?
Yes, we specialize in 100% original equipment manufacturer (OEM) parts to ensure the highest quality and perfect compatibility with your home appliances.
How do I ensure I am ordering the correct part for my model?
We recommend searching by your appliance's specific model number. If you are unsure, our support team can verify compatibility if you provide a photo of your unit's model plate.
What is your shipping policy for urgent repairs?
We offer several expedited shipping options at checkout. Orders placed before 2:00 PM EST on business days are typically processed and shipped the same day.
Can I return a part if it doesn't solve my problem?
We accept returns on unused and uninstalled parts within 30 days of purchase. Please note that electrical components that have been installed are generally not eligible for return.
Do your parts come with a warranty?
All original repair parts are backed by a 90-day manufacturer warranty against defects in materials and workmanship under normal residential use.
What payment methods do you accept?
We accept all major credit cards, PayPal, and secure digital wallets like Apple Pay and Google Pay to ensure a smooth checkout process.